Implementation, Development, and Support

KensieMae
Professional Services

Experience Different. Experience Better.

Don't pay a consultant to just talk. We actually DO.
Our IDS (Implementation, Development, and Support) expertise streamlines lending operations and systems from full implementation, to overhauls, to daily support.

Consultation & Project Management

Our consultative approach starts with your unique challenges, delivering tailored solutions that align with industry best practices. From migration planning to workflow optimization, we ensure measurable results for your business.

LOS Administration & Support

Maximize your LOS investment through expert system management and responsive support. Our team handles everything from daily administration to complex optimizations, keeping your operations running smoothly.

Development & Implementation

From turnkey solutions to custom development, we deliver scalable systems that enhance your lending platform. Our expertise spans automated workflows, integrations, and advanced customizations to meet your exact needs.

Training & Compliance

Customized training sessions equip end-users with essential knowledge and system expertise. Our structured approach ensures your team masters system requirements while maintaining regulatory compliance.

Consultation and Project Management

Strategic consultation services guide lenders and technology providers through complex operational transitions and system implementations. From initial assessment through execution, our experience-driven strategies ensure successful outcomes that align with your business objectives.

  1. Adding a New Business/Lending Channel
  2. Operational Restructuring/Overhaul
  3. Workflow Development
  4. Current System Analysis and Deficiency Assessment
  5. Web Readiness & Transition Services
  6. Operational Restructuring/Overhaul
  7. Migrating from Brokering to Lending
  8. Best Practices Consultation

LOS Administration and Support

Our LOS expertise dominates, spanning Encompass® (SDK/Web), MeridianLink®, Origence®, Empower®, Byte®, and beyond - no platform is out of our reach.

ICE Mortgage Icon, KensieMae

Encompass® LOS powers more mortgage lenders than any platform, streamlining operations from application to closing.

Learn more about Encompass® LOS

MeridianLink Icon, KensieMae

MeridianLink® Mortgage transforms lending operations with advanced automation and superior digital experience.

Learn more about MeridianLink® Mortgage

Origence Icon, KensieMae

Origence® delivers all-in-one consumer lending that keeps you ahead of the curve with member-focused solutions.

Learn more about Origence®

End-to-end LOS Solutions by KeniseMae

End-to-End Solutions

LOS Migration, Development, and Implementation

Comprehensive solutions across leading platforms deliver strategic guidance from planning through successful launch.

LOS 
Efficiency and Customization

Tailored platform solutions maximize operational efficiency with customizations designed for optimal performance.

Virtual System
Admin Services

Expert platform management ensures peak performance and maintains operational excellence with proactive oversight.

Monthly Admin and/or End-User Support

Dedicated support drives platform success with consistent assistance for optimal system utilization.

Development and Implementation

Training and Compliance

Our comprehensive training and compliance services ensure your team is equipped with the knowledge and skills to effectively utilize your platform and maintain regulatory compliance. From end-user and admin training to underwriting policies, HMDA, and audit preparation, we provide the guidance and support to keep your operations running smoothly and confidently.

  1. End-User Training
  2. Compliance Configuration
  3. FHA/Agency Approval Assistance
  4. Investor Delivery and Post-Closing Management
  5. Underwriting Policy and Procedure
  6. HMDA Tune-Up
  7. Risk Management
  8. Audit Readiness
  9. System Admin Training