KensieMae Education, Training & Support
NMLS LICENSING & CONTINUING EDUCATION | ADMIN TRAINING, END-USER TRAINING & GO-LIVE SUPPORT | KENSIEMAE UNIVERSITY
NMLS Licensing, Compliance, and Government Lending
Diehl Mortgage Training & Compliance, a KensieMae company, offers comprehensive NMLS licensing and continuing education services. Our experienced instructors provide high-quality, NMLS-approved courses tailored for mortgage professionals. From pre-licensing to continuing education, our programs ensure your team stays compliant and up-to-date with the latest industry regulations and best practices.
NMLS Licensing Education
Pre-Licensing Education for New MLOs
SAFE MLO Test Preparation with Prep2Pass App
Continuing Education (Federal & State)
Pre-Licensing Education for Additional States
Temporary Authority
Mortgage Compliance Courses
Bank Secrecy Act/Anti-Money Laundering
Fair Lending
Identity Theft and Mortgage Fraud
Social Media Compliance
and much MORE!
Government Lending
FHA Underwriting, Processing, & Origination
FHA Manual Underwriting
FHA 203(k) Underwriting
VA Underwriting, Processing, & Origination
USDA Underwriting, Processing, & Origination
Admin Training, End-User Training, and Go-Live Support
KensieMae offers one-on-one admin guidance for system management and configuration, tailored instructor-led sessions for end-user training specific to your workflows, and expert support during go-live to ensure a smooth transition. Our comprehensive LOS training solutions are designed to maximize user adoption and proficiency.
Admin Training
* Admin-level training and guidance for the management, usage and best-practices of your LOS platform
* Recordable, web-based screen and video share sessions covering all aspects of effectively managing your system
* Guidance and training on advanced business rule writing, configuration, input form development, system management, database management, user-management, services management and system maintenance
Ensuring your system administrator has the tools, answers, guidance, and comfort level needed to effectively manage your LOS platform long-term is our number one priority. Our team works with your system admin(s) one-on-one, covering all aspects of system management, configuration, and maintenance, beyond the stock tutorials and reference guides.
End-User Training
* Recordable, web-based screen and video share training sessions tailored to YOUR workflow, processes and business nuances
* Instructor-led, step-by-step "how to's" through each stage in the life of loan flow
* Post or maintain recorded sessions for new-hire training, or future reference
* Follow-up and open Q&A sessions to maximize user acceptance and understanding of your systems and processes
Our Training Team works with you to develop a training plan tailored to the nuances of your LOS setup and the dynamics of your company's policies and procedures to ensure that users are not simply getting a "how to use” tutorial. These sessions are designed and tailored to specifically demonstrate and educate your users on the “how's” and "why's" of your loan flow and process.
Go-Live Support
* Certified support to roll out and help manage your transition
* Hands-on, direct support for your System Admin as migration or new workflow is introduced
* Direct assistance with troubleshooting, Q&A, or real-time issue resolution
* End-user assistance and assurance when they need it most
* On-site assistance available
Transitioning into a new system, or introducing a new process can be a daunting and terrifying task in our industry. Ensuring user-acceptance, guidance, and support when most critical, comfort with the changes, and ultimately... transition without impacting production is what our team specializes in.
KensieMae University
KensieMae University offers advanced training programs tailored to your organization's specific needs. Our Admin Certification provides in-depth, real-world education for system administrators. Custom Training programs are designed to fit your unique workflows, with both instructor-led and self-paced options available. Additionally, our Coding courses cover essential skills for customization and automation.