Knowledge that builds careers

Experience education that goes beyond the basics. Learn from the most respected industry leaders—backed by KensieMae's 10+ years of expertise in customization, automation, tools, and innovative solutions.

Online courses

Expert-Led Training: Industry-Proven Results

Transform decades of real-world expertise into practical, role-specific knowledge that advances your career and drives professional growth.

Master Encompass Web: Essential JavaScript Training for Admins

Prepare for the transition to Encompass Web with essential JavaScript training. These courses will equip Encompass admins with the coding skills needed to thrive in the new web environment.

JavaScript Fundamentals for Encompass®

Master the essential JavaScript, HTML, and CSS skills needed for Encompass Web, whether you're a beginner or experienced admin.

JavaScript for Encompass® 201

Take your JavaScript skills further with advanced techniques for building Encompass customizations and web forms, plus debugging, ChatGPT-powered development, and much more.

Encompass Web JavaScript Training for Admins

Admin Training, End-User Training, and Go-Live Support

KensieMae offers one-on-one admin guidance for system management and configuration, tailored instructor-led sessions for end-user training specific to your workflows, and expert support during go-live to ensure a smooth transition. Our comprehensive LOS training solutions are designed to maximize user adoption and proficiency.

Woman taking KMU Encompass Admin Training
Admin Training
  1. Admin-level training and guidance for the management, usage and best-practices of your LOS platform
  2. Guidance and training on advanced business rule writing, configuration, input form development, system management, database management, user-management, services management and system maintenance
  3. Recordable, web-based screen and video share sessions covering all aspects of effectively managing your system

Ensuring your system administrator has the tools, answers, guidance, and comfort level needed to effectively manage your LOS platform long-term is our number one priority. Our team works with your system admin(s) one-on-one, covering all aspects of system management, configuration, and maintenance, beyond the stock tutorials and reference guides.

Man and woman shaking hands, Encompass End-User training
End-User Training
  1. Recordable, web-based screen and video share training sessions tailored to YOUR workflow, processes and business nuances
  2. Instructor-led, step-by-step "how to's" through each stage in the life of loan flow
  3. Post or maintain recorded sessions for new-hire training, or future reference
  4. Follow-up and open Q&A sessions to maximize user acceptance and understanding of your systems and processes

Our Training Team works with you to develop a training plan tailored to the nuances of your LOS setup and the dynamics of your company's policies and procedures to ensure that users are not simply getting a "how to use” tutorial. These sessions are designed and tailored to specifically demonstrate and educate your users on the “how's” and "why's" of your loan flow and process.

Man with folded hands wearing a headset, Encompass go live support training
Go-Live Support
  1. Certified support to roll out and help manage your transition
  2. Hands-on, direct support for your System Admin as migration or new workflow is introduced
  3. Direct assistance with troubleshooting, Q&A, or real-time issue resolution
  4. End-user assistance and assurance when they need it most* On-site assistance available

Transitioning into a new system, or introducing a new process can be a daunting and terrifying task in our industry. Ensuring user-acceptance, guidance, and support when most critical, comfort with the changes, and ultimately... transition without impacting production is what our team specializes in.