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We will continue to work with Ryan and his team on future projects and know that they truly care about our success.
They have helped us to greatly enhance our use of Encompass, and we are looking forward to more results from additional projects in the works.
They helped us immediately integrate new features into our system using their powerful plug-ins and tools.
Given the complexity of the program, Lee and Jennifer, have devised a distinctive approach to executing each week our punch list of items to improve upon our workflows.
KensieMae’s products and service are now something that our business relies on every day.
Their creative insights, combined with superb technical capabilities make them a great partner.
Their team’s emphasis on adding value through customer service and industry knowledge is a potent combination.
Not only is our system working like it should, but he has customized our Encompass to fit our processes.
They take feedback about their tools and improve them to accommodate the real world scenarios their clients have to deal with.
Gone are the hours of wasted tech support, with no progress! Highly recommended.
One specific area of excellence was how quickly they processed our first order. We needed a tool ‘now’ and they made it happen in just a couple days.
When challenges arise, it’s comforting to know that I have experienced consultants to rely on.
Their communication is top notch and they really do care about making our business and workflow in Encompass better.
Their team was patient, helpful and easy to work with. Will definitely be calling on them again down the road.
Incredibly organized, easy to communicate with, responsive with next iterations, and beautiful work.
It is amazing what Encompass is able to do when you have another set of eyes on your workflow and admin settings.
The products are innovative, competitively priced, and they are very helpful with any troubleshooting that needs to take place.
They took the time to learn how our production environment already worked and made carefully thought out suggestions about how to migrate without requiring complete re-tooling of our processes.
I have never had a more positive experience with a more knowledgeable staff than I continue to have with KensieMae.
They always take the time to make sure they understand the project and to think through all of the variables that could affect our goals.
The solutions/tools they have already built are fantastic and we are still working on our wish list. I have no doubt that once we are finished, our system will be the very best it can be!
The staff at KensieMae are quick to respond and very helpful during installation as well as follow up. They are there to help even after installation which is important to our company.
Whatever I can think of in my little mind, KensieMae either already has a solution for it, or they can think of three effective ways to make it happen...
They diligently worked to understand our process and challenges and helped us to implement changes that are saving us time and money every day across multiple departments.
Their extensive industry knowledge and personal attention highlighted key areas of improvement in our workflow while providing best-practice recommendations and solutions.
Within a few days of our initial strategy call KensieMae’s staff provided plug-in tools that had immediate positive impact on our productivity.
It is extremely comforting to know you are working with a technology company that knows and understand the mortgage industry.
Within a few business days of hearing about KensieMae, the tool was installed and operational.
Their tools are so well put together that the amount of efficiency we have improved is very impressive.